Refund policy
Damages and Issues
Please inspect your order upon reception and contact us at orders@bussyqueen.com immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges and Refunds
Bussy Queen merchandise uses POD (print-on-demand) technology, meaning the merchandise is created when it is ordered. Due to the nature of POD merchandise, we cannot offer exchanges or refunds for the reason of buyer's remorse. If your item is defective, damaged, or if you receive the wrong item, please contact us at orders@bussyqueen.com so that we can evaluate the issue and make it right.